1. Free Online Support - See Our Knowledge Base, Frequently Asked Questions, fill out a Support Request or post a question in the new MoldTrax Forums.
2. Free Email Support - You can email your questions to
We will respond within 48hrs during normal business hours M-F from 8:00 am - 5:00 pm EST.
3. Telephone Support - If this is a new installation of MOLDTRAX, your first support call is free during the Trial Period for installation issues. Please call 419-289-0281 for install support.
4. Telephone Pay Support - Pay support is provided for each issue. Please call 419-289-0281 for the latest pricing information.
5. On Site Support - A support tech can be dispatched to your location if arranged in advance. Please call 419-289-0281 for details and pricing.
6. Support related to matters in using MoldTrax5 is a training support service. Please see Training for additional details.
NOTE: MoldTrax5 doesn't provide 24x7 Support. All support is handled during normal business hours M-F from 8:00 am - 5:00 pm EST.
MoldTrax reserves the right to change support options at anytime without notice.
MoldTrax is the software that you need to reduce costs on maintenance, tooling, and repair.
Support
